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Xpectations!^® Plus Debit Card Help Center
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How do I unblock my account?

Xpectations! Plus regularly monitors accounts to identify high risk activity in order to help prevent fraud and/or the violation of the card terms and conditions. Here are a few things you should know:

1. For internal security reasons, we are unable to disclose the factors used to identify high risk activity.

2. Monitoring may result in the closure of the account or temporary restriction/block of card functionality, until we complete the necessary steps to verify the activity or your identity.

3. Log in to your online account or contact Customer Support for the steps to remove a restriction/unblock an account or request a refund check on a closed account.

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Account agreements

Online Privacy Statement (PDF)

Account agreements

Online Privacy Statement (PDF)

The Xpectations!^® Plus Debit MasterCard^® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

Welcome to the Xpectations!® Plus Debit Card Help Center How can we help?

How do I unblock my account?

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Welcome to the
Xpectations!^® Plus Debit Card Help Center
How can we help?