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What happens if I verify that a transaction is NOT fraud, and my Xpectations! Plus Debit Card is restricted?

First, tell us that you want to allow the transaction by responding “Yes” to the text alert. Once you verify the transaction is legitimate, the transaction will automatically be unrestricted and you will receive a verification text indicating that you can proceed. If your debit card remains restricted, call the number on the back of your card.

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Account agreements

Online Privacy Statement (PDF)

Account agreements

Online Privacy Statement (PDF)

The Xpectations!^® Plus Debit MasterCard^® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

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Welcome to the Xpectations!® Plus Debit Card Help Center How can we help?

What happens if I verify that a transaction is NOT fraud, and my Xpectations! Plus Debit Card is restricted?

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Welcome to the
Xpectations!^® Plus Debit Card Help Center
How can we help?