Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?
Why did I get a fraud text alert?
Xpectations! Plus is committed to keeping your account secure and you informed about your money. To provide you with peace of mind, we regularly monitor transactions that are made with your Xpectations! Plus Debit Card for potential fraud. When we identify a transaction that may be fraudulent, we will send you a fraud text alert. We may block that transaction until we receive confirmation from you that the requested transaction was legitimate. Fraud text alerts allow you to quickly verify these transactions so you can complete your purchase. Your mobile service provider may charge for sending and receiving text messages on your mobile phone. Check with your service provider for details on specific fees and charges that may apply.
Related questions
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What happens if I verify a transaction IS fraud?